DRAFT GOALS and STRATEGIES - EXWGA note about Excellence: Through the goal and strategy development process, this work group has determined the adoption of “Our Ideals of Excellence” will help guide understanding of how the Town of Hilton Head Island defines Excellence. This results in one goal to adopt and pursue the following ideals. The strategies and tactics provide further specifics pertaining to implementation of the Ideals.The source of the content of this draft is an E-mail attachment transmitted by Taylor Ladd on November 26, 2019. The work group's previous draft is available at http://connectedcommunity.net/hhi/OPPEWG.xmlExcellence Work GroupEXWG_eb280388-10d2-11ea-9a23-c0bf0e83ea00Taylor LaddSubmitter_eb28057c-10d2-11ea-9a23-c0bf0e83ea00To relentlessly pursue excellence_eb280680-10d2-11ea-9a23-c0bf0e83ea00ExcellenceOur Ideals of Excellence for Hilton Head Island ~ To be a community thatInclusiveness1. Is welcoming, inclusive, safe and people-focused;Greater Good2. Prioritizes the greater good of everyone;Quality of Life3. Is recognized as an excellent place to live;Diversity4. Attracts a diverse and multi-dimensional residential population;History5. Preserves, values and recognizes its history;Competitiveness6. Is a competitive option for people seeking a place to live and work;Identity7. Attracts businesses and visitors who identify with and appreciate the Hilton Head Island brand;Sustainability8. Considers sustainability as foundational to the Island’s environmental, economic and social development and redevelopment;Collaboration9. Fosters a collaborative and inclusive environment when resolving concerns or planning for the future;Nature10. Protects the natural environment as a unique quality of our brand and identity;Arts11. Recognizes the benefit and value of arts, culture, recreation and education;CultureRecreationEducationInspiration12. Fosters a spirit of inspiration and leading by example;LeadershipInnovation13. Uses innovation and learning to develop best practices for processes and projects;LearningAdaptability14. Continually adapts its core values and Comprehensive Plan to meet the needs of the present and the future.IdealsAdopt and Pursue Our Ideals of Excellence for Hilton Head Island_eb2807c0-10d2-11ea-9a23-c0bf0e83ea00_eb2808c4-10d2-11ea-9a23-c0bf0e83ea00Brand & PlaceStrategies for Our Brand and Our Place_eb2809be-10d2-11ea-9a23-c0bf0e83ea001IdealsAdopt Our Ideals of Excellence in order to initiate progress for these strategies and provide a foundation for the Town as outlined in this chapter._eb280aae-10d2-11ea-9a23-c0bf0e83ea001.1BrandDevelop our brand and deploy it through The Town’s community engagement, communication standards and execution of projects and policy._de1fdcac-1130-11ea-b9a7-09373183ea001.2PlaceDevelop a sense of place that clearly communicates our community values and brand, ie- through physical signage, promotion or other standards._de1fddb0-1130-11ea-b9a7-09373183ea001.2.1DMOEnsure our brand and Our Ideals of Excellence are aligned with the efforts and scope of work for the Town’s DMO._de1fde6e-1130-11ea-b9a7-09373183ea001.3BicyclesApply for and promote awards of recognition for the Town of Hilton Head Island, such as the Bike Friendly Community._de1fdf22-1130-11ea-b9a7-09373183ea001.4BicylistsHeritage & HistoryPreserve and promote the rich cultural heritage and historical resources of Hilton Head Island._de1fe076-1130-11ea-b9a7-09373183ea001.5Center for ExcellenceCreate a Center for Excellence within the Town that will maintain and monitor Our Ideals of Excellence as they relate to or are embedded with Town processes, policy and projects._de1fe12a-1130-11ea-b9a7-09373183ea001.6Advisory CommitteeConsider creating an Excellence Advisory Committee of community members, who will help staff develop, monitor and evaluate our brand, core values and Our Ideas of Excellence._de1fe1d4-1130-11ea-b9a7-09373183ea001.6.1Excellence Advisory CommitteeSurveyDevelop and deploy a survey or measurement tool to obtain the Island community’s outlook on Our Ideals of Excellence, interests, input or concerns as applicable for Town projects, processes or policies._de1fe27e-1130-11ea-b9a7-09373183ea001.6.2EnvironmentPreserve and enhance the natural and physical environments that reflect the character of the Island._de1fe328-1130-11ea-b9a7-09373183ea001.7Projects & PropertiesSet an example for the community by maintaining Town projects and properties in a manner that preserves and enhances the Island’s character._de1fe3d2-1130-11ea-b9a7-09373183ea001.8PeopleStrategies for Our People_eb280bbc-10d2-11ea-9a23-c0bf0e83ea002CommunicationsDevelop a communication plan that ensures the public and Island residents are aware of Our Ideals of Excellence, the adoption of the Ideals and these implementation strategies._eb280cb6-10d2-11ea-9a23-c0bf0e83ea002.1Gullah-Geechee HistorySupport incorporation of the local Island and Gullah-Geechee history into our local Pre-K through 12th grade schools._de1fe47c-1130-11ea-b9a7-09373183ea002.2SchoolsRecognitionPursue awards and recognition that promote the qualities of our residential community._de1fe530-1130-11ea-b9a7-09373183ea002.3Events & MeetingsEnsure that Town-hosted special events and meetings are in compliance with adopted standards for accessibility and evaluate adopting policy for accessibility that exceeds the standards._de1fe5e4-1130-11ea-b9a7-09373183ea002.4Demographic DataAcquire and maintain the most current and accurate demographic data for Hilton Head Island for use by staff and the community._de1fe698-1130-11ea-b9a7-09373183ea002.5ServicesProvide excellent Town services._de1fe742-1130-11ea-b9a7-09373183ea002.6Law Enforcement, Fire & Rescue, Emergencies & DisastersProvide excellent law enforcement, Fire and Rescue, Emergency Management and disaster recovery services to the Island residents and visitors._de1fe800-1130-11ea-b9a7-09373183ea002.7Administrative FacilitiesProvide the staff and requisite facilities to maintain the excellent administration of all Town government functions._de1fe8b4-1130-11ea-b9a7-09373183ea002.8Arts & CultureContinue to engage the community through excellent arts and culture education and outreach opportunities and events._de1fe968-1130-11ea-b9a7-09373183ea002.9Parks & RecreationRecognize the importance of parks and recreation for the Island community through the development and maintenance of excellent facilities and programs._de1fea26-1130-11ea-b9a7-09373183ea002.10Planning & ProcessStrategies for Our Planning and Process_eb280dba-10d2-11ea-9a23-c0bf0e83ea003Comprehensive PlanEvaluate the Town’s Comprehensive Plan for consistency and applicability to existing conditions, policies and projects._eb280eb4-10d2-11ea-9a23-c0bf0e83ea003.1Goals, Strategies & TacticsMaintain a list of goals, strategies and tactics that are specifically being addressed or accomplished so the Island community can follow progress and stay involved with the Comprehensive Plan._de1feae4-1130-11ea-b9a7-09373183ea003.1.1QOL MetricResearch and develop a quality of life metric to implement into the planning and policy process._de1feba2-1130-11ea-b9a7-09373183ea003.2ProjectsUse the development review process to evaluate projects and their contribution to this metric._de1fec88-1130-11ea-b9a7-09373183ea003.2.1Land UsesEnsure there is an appropriate range of land uses that accommodate the needs of the community._de1fedbe-1130-11ea-b9a7-09373183ea003.3Design & Development StandardsEnsure new design and development standards consider and adhere to our brand and Our Ideals of Excellence._de1fee9a-1130-11ea-b9a7-09373183ea003.4EngagementContinue to engage the community above and beyond what is minimally required for the planning and policy development process._de1fefbc-1130-11ea-b9a7-09373183ea003.5RecognitionPursue awards and recognition for the Town’s planning and design efforts._de1ff08e-1130-11ea-b9a7-09373183ea003.6Partnerships & CooperationEvaluate and utilize public and/or private partnerships and cooperation in Town projects or beautification efforts._de1ff156-1130-11ea-b9a7-09373183ea003.7Boards & CommissionsInstill a strong sense of civic pride by encouraging involvement in Town boards and commissions, in public decision-making and through community engagement._de1ff232-1130-11ea-b9a7-09373183ea003.8Online ToolsEvaluate and incorporate the application of online tools, applications or services in planning and engagement processes._de1ff2fa-1130-11ea-b9a7-09373183ea003.9Best PracticesIn the development of best practices for processes, policies and projects, use innovation, experimentation and learning to continually build and improve upon past experiences._de1ff3cc-1130-11ea-b9a7-09373183ea003.102019-11-222019-11-27www.hiltonheadislandsc.gov/boards/agendas/2019packets/ourplan-12-2-2019-pack.pdfOwenAmburOwen.Ambur@verizon.net